Enrolment Information

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General Enrolment Information

Upon expressing interest in enrolling a child in our service, families undergo the following steps:


- Guided Tour: Families receive a comprehensive tour of our facility, where our educator provides essential information on programming methods, meals, excursions, inclusion practices, fees, policies, procedures, Sun Smart service status, state regulations, licensing and assessment processes, sign-in/out procedures, the National Quality Framework, room routines, educator qualifications, and communication between educators and parents. Families are encouraged to ask questions during the tour.


- Access to Information: Families can obtain the Parent Handbook from our website or receive it via email; a copy is available in our Parent Library.


- Discussion with Office Staff: Office staff engage in discussions with families to determine day availability start dates and tailor an orientation process to meet the families' and children's specific needs. Families are briefed on the Priority of Access Policy, and any sensitive matters, such as medical needs or legal considerations, are privately addressed with the Nominated Supervisor. Enrolment forms are initiated during this phase, ensuring that the child's requirements are accommodated.

Enrolment Information

- Language Considerations: Families with children using English as a second language provide keywords in the child's spoken languages, facilitating communication for our educators.


- Child Care Subsidy Eligibility: Families are advised to contact the Services Australia Office to assess their eligibility for Child Care Subsidy. Formal enrolment is completed once these details are available; otherwise, informal enrolment is initiated until finalisation.


- Orientation Visit: According to our Orientation for Children Policy, families are invited to bring their child to the service at a convenient time for both parties to familiarise themselves with the environment.


- Documentation Completion: Before the child's first day, the service requires all necessary documentation for acceptance. Without this completion, the child cannot be admitted to the service.


If you have any questions about the enrollment process at Lilly Pilly South Early Learning Centre in Toormina, call us on (02) 6653 1038. You can find out more about our centre here.

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Accommodating language requests

Priority Of Access Guidelines

Children who are enrolled at the service or whose families are seeking a place at the service will be given Priority of Access in accordance with the guidelines that have been established by the Department of Family and Community Services and Indigenous Affairs. 


Below are the Priority of Access levels that the Service must follow when filling vacancies. 


- A child at risk of serious abuse or neglect 

- A child of a single parent/guardian who satisfies, or of parents/guardians who both satisfy the work/training/study test

- Any other child


Within these main three categories, priority should also be given to the following children: 


- Children in Aboriginal & Torres Strait Islander families

- Children in families which include a disabled person

- Children in families on low income

- Children in families from non-English speaking backgrounds

- Children in socially isolated families

- Children of single parents/guardian


Note: Where a service is funded by an employer to provide childcare solely or primarily for the children of the employer’s employees, the service may give priority to those children.

Requiring A Child To Vacate A Place


Under the Priority of Access Guidelines, a childcare service may require a Priority 3 child only to vacate a place to make room for a higher priority child. The service can only do so if: 


- the person liable for the payment of the childcare fees was notified when the child first entered care that the service followed this policy

- the service gives the person at least 14 days notice of the requirement for the child to vacate the place


On the Child's First Day:


- The child & their family are welcomed into their room for the first day

- The Nominated Supervisor & parents will ensure all details are finalised & complete & sign the Orientation Checklist


Other Information About Our Service's Enrolment Includes:


- We will try to accommodate families so that children from the same family can attend our service. This will be carried out in line with our obligations under the Priority of Access Policy. 

- As per Services Australia guidelines, all children must be immunised to attend the service. Please see the Immunisation Policy for further details.

-Enrolment of educators' children at the service is generally not encouraged.


Click here to download a copy of our enrolment information for your records.

Find Out More

Our Parent Handbook

If you have any queries about daily routines, fees or activities, feel free to reach out – we're here to help. For your convenience, we've put together a comprehensive parent handbook. You can easily print it out and use it as a reference to get acquainted with our policies and the centre's philosophy.

Parent Handbook

Our Enrolment Form

We're excited for your child to experience the joys of early years learning and play at our specially designed childcare centre. We're confident that they'll relish the opportunity to explore, share and engage with peers of their age during this enriching time.

Application for Enrolment Form

Debit Success System

At Lilly Pilly South Early Learning Centre, we streamline your childcare fee payments through the efficient Debit Success system. This system enables automatic withdrawals from your chosen bank account, offering flexibility with options for weekly, fortnightly or monthly deductions to align with your pay cycle. Simplifying the payment process, Debit Success is a user-friendly and convenient solution that caters to your budgetary preferences.

Debit Success Request Form

Getting To Know You Survey

At our core, we embrace a philosophy that values and respects every child, family and staff member, considering their unique cultural, gender and lifestyle aspects. We highly regard the special bond between children and their families, integrating this perspective into all our interactions with the children under our care. Your insights matter to us, and completing this survey thoughtfully will provide us with a deeper understanding of your child. 

Getting to Know You Survey

New Parent Checklist

As the approved provider of Lilly Pilly South Early Learning Centre, it is my responsibility to ensure that the following New Parent Checklist has been discussed with all new families.

New Parent Checklist
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